Refund policy

**14-Day Return Window**

You may request a return within 14 days of receiving your item.

*Pre-order items are not eligible for this 14-day policy.*

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### Eligibility

- Item must be in the same condition you received it—unused, unworn, with tags, and in its original packaging.
- Proof of purchase (receipt or order confirmation) is required.

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### How to Start a Return

1. Email ***y.fukuyama565+YDM@gmail.com*** to request a return.
2. Once approved, you’ll receive a prepaid return label and detailed shipping instructions.
3. Items sent back without prior authorization will be refused.

For any questions about returns, contact us at メールアドレス.

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### Damaged, Defective, or Incorrect Items

Inspect your order upon arrival. If the item is damaged, defective, or the wrong product, contact us immediately so we can resolve the issue.

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### Non-Returnable Items

- Perishable goods (e.g., food, flowers, plants)
- Custom or personalized products
- Personal-care items (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
- Sale items and gift cards

If you’re unsure whether your item qualifies, please reach out before returning.

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### Exchanges

The quickest way to get the item you want is to return your original item (once approved) and place a new order for the replacement.

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### Refunds

We’ll notify you after we receive and inspect your return. If approved, a refund will be issued to your original payment method. Please note your bank or credit-card provider may take additional time to process and post the refund.